Client KB: Working Remotely with PS Topic

For online business chatting, we use MSN Messenger. MSN Messenger also works with Windows Messenger which comes with Windows XP and above. MSN Messenger is a free download.

For file management (to and from you), we do not normally use FTP. Instead we use our My Uploads feature to both upload a file to Prestwood and to view existing account files.

To get to your uploads, from the main pull-down menu click My | More... | My Uploads. Use the Upload a File option to send us a file. Use the File Manager options to view existing files you and others have uploaded to your account and files attached to notes. You can add a note to your account, tickets, and PSDP items (tasks, defects, requirement items, etc). All note attachments also show up in your My Uploads area.

We offer both Vault and SourceOffsite to manage source code. Both have nearly the same feature set and both offer a remote desktop Windows applications for checking source code in and out.