2. Upload a File to Prestwood / Download Files
For file management (to and from you), we do not normally use FTP. Instead we use our My Uploads feature to both upload a file to Prestwood and to view existing account files.
To get to your uploads, from the main pull-down menu click My | More... | My Uploads. Use the Upload a File option to send us a file. Use the File Manager options to view existing files you and others have uploaded to your account and files attached to notes. You can add a note to your account, tickets, and PSDP items (tasks, defects, requirement items, etc). All note attachments also show up in your My Uploads area.