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  From the May 2014 Issue of Prestwood eMag
 
Client Working Remotely with PS:
Instant Message with PS Staff
 
Posted 6 years ago on 5/21/2008 and updated 1/9/2009
Take Away:

For online business chatting, we use MSN Messenger. MSN Messenger also works with Windows Messenger which comes with Windows XP and above. MSN Messenger is a free download.

KB101101



Download Messenger

If you're a Windows XP or above user, then Windows Messenger is already available on your computer. Even so, you may wish to upgrade to MSN Messenger because it has additional features. Both Windows Messenger and MSN messenger is a free download. Click on the appropriate link below.

Note MSN Messenger is available for many devices including Windows, Mac, PocketPC, smart phones, and MSN TV.

Prestwood Software Contacts

The following is a list of available Prestwood messenger contacts. As you see appropriate, add them to messenger by email address.

24 Hour Usage

Although the intent is to use chat during business hours. If we're online anytime, feel free to contact us.


Suggested Settings

These are the settings we suggest. Most of our Prestwood developers are required to use these settings.

Select Tools | Options. On the Personal tab, check the following:

  • Show me as "Away" when I'm inactive for ___ minutes.

and set to 3 minutes.

From the General tab, make sure the following are checked:

  • Automatically keep a history of my conversations

Since we're using messenger for business purposes, it's a good idea to keep a running history to refer to when needed.

From the General tab, make sure the following are checked:

  • Automatically run Messenger when I log on to Windows
  • Allow Automatic sign in when connected to the Internet
  • Display alerts when contacts come online
  • Display alerts when a message is received


Frequently Asked Questions

Q. Am I charged each time I contact a developer through chat?

A. Yes. Contacting a developer does cost at your regular rate. You can pre-purchase time to get a discount. The one hour minimum does not apply to chat but there is a 15 minute minimum charge per day.


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KB Post Contributed By Mike Prestwood:

Mike Prestwood is a drummer, an author, and creator of the PrestwoodBoards online community. He is the President & CEO of Prestwood IT Solutions. Prestwood IT provides Coding, Website, and Computer Tech services. Mike has authored 6 computer books and over 1,200 articles. As a drummer, he maintains play-drums.com and has authored 3 drum books. If you have a project you wish to discuss with Mike, you can send him a private message through his PrestwoodBoards home page or call him 9AM to 4PM PST at 916-726-5675 x205.


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