IT SOLUTIONS
Your full service technology partner! 
-Collapse +Expand
eMag

Prestwood eMagazine

February Edition
Subscribe now! It's Free!
Enter your email:

   ► eMag   Print This     
View Group Edition:
Full Edition Your Edition || Prev Next

Prestwood IT Newsletter Mar 2008 Issue - Full Edition

Prestwood eMag
Our monthly opt-in coupons+newsletter.
portal.prestwood.com
  March 2008 - Full Edition Year 10 Issue 3  
Your full service technology partner!
From The Editor
Adam Lum

Prestwood Software's Online Ticketing System 

by Adam Lum

One of the sections of Prestwood Software's website which has been revamped is our online ticketing system -- My Tickets.  The goal of the redesign was to allow clients to easily submit new tasks and view the status of existing tasks and projects as well as giving potential clients the ability to bounce new task or project ideas off of us. If you don't already have one, the first thing you'll want to do is get yourself a Prestwood account.  It's easy to do and will not only allow you to submit a ticket through our ticket system but will enable you to view our extensive knowledge base, download demos of our commercial software, post questions to our message boards, and utilize our eStore.

View Existing Tickets
Select PSDP Online | My Tickets to view your submitted requests (your tickets). This will will bring you to a page where you can view all of your open tickets, closed tickets, and if you have a Development Project with us, tasks and defects that have been assigned to you. If you do not have any tickets and are requesting an estimate on a project or task you can click on one of submit (task, project, other) links to begin the process.  You will be sent to a web form to gather a little information about the request. 

Submit a Ticket
There are several ways to submit a ticket to use. If you wish to discuss a project or task with us, select PSDP Online | Request Free Estimate from the main menu.

The key to successful outsourced projects and programming tasks is effective communication between the parties involved and with Prestwood Software and My Tickets (and PSDP online which will be again explained in upcoming articles in more detail), effective communication is achievable from beginning to end.

View Full Article

Open a Prestwood Support Account
Have a software project mind and don't have the resources in-house to accomplish it? Open a Support Account Open a support account with us instantly online. If your business doesn't have a computer department or your computer department is over extended, Prestwood can help. Use your Prestwood support account for code audits, to get developer help, complete projects and for maintenance type work.


Expert guidance from working professionals!
Mike Prestwood
PrestwoodBoards topic:
Better Printing at Prestwood!
Knowledge base articles, message board posts, etc. now print cleaner.
P9 Book: Power Programming topic (classic post):
Paradox 9 Power Prg Books -- buy back.
by Mike Prestwood
We still have a high demand for my book titled, "Paradox 9 Power Programming" by Mike Prestwood. So we're still doing our book buy back. If you've got one sitting on your shelf, please consider selling it to us.

PSDP Step 1-Discovery topic (classic post):
PSDP: Discovery Overview
by Mike Prestwood
During Discovery we decide on an approach that works for both companies, establish an initial budget, and document what the software must do.



Editor's Final Word
PAID ADVERTISEMENT - A Prestwood community sponsor!

The InterOffice Mac Notebook Sleeve for the MacBook AirTM

The InterOffice MacTM Notebook Sleeve is made from a high grade water proof and fade proof vinyl & has a scratch proof cotton twill lining. It has more padding (1/2 inch) than any of the competitors. There is also a zipper to provide a secure closure.

A Better NoteBook Sleeve for the MacBook Air
-
   Contact Us!
 
Have a question? Need our services? Contact us now.
--Mike Prestwood

Call: 916-726-5675

email: info@prestwood.com


Go ahead!   Use Us! Call: 916-726-5675 


©1995-2017 Prestwood IT Solutions.   [Security & Privacy]