If your server(s) and workstations are a critical part of your business, you should be on managed care. With managed care, we install a very sophisticated monitoring software that talks to our cloud server which notifies us when a problem occurs and in many cases, we can solve the problem BEFORE it impacts business productivity.

Fast, friendly service.

916-726-5675

We come to you. Free quote!

Home user?  For our home users, we offer our Managed Care for Families and Home Business.

Computer Workstation and Server Managed Care.

Made for Business!

Let us manage your business computers. Proactive managed care is the industry best practice for computer management. Managed care garantees the highest level of productivity. With us, our managed care clients get our lowest rates for ongoing maintenance, virus removal for when a user visits that wrong website, and workstations setup/maintenance.

5 reasons why you need managed care.

1. On-demand support. We have staff available when you need them.
2. More time, money, and space for your business. Save on salary, benefits, and materials, as well as physical space. Use that space for money generating staff.
3. Simplified IT expenses and billing. Many of our services are available in one monthly statement. Add or remove services as your needs change.
4. Knowledge and expertise. It's impossible for one person to keep up with all of today's technology. You get the benefit of an entire I.T. departement just by picking up the phone.
5. Proactive management. Rather than waiting for problems to occur, we will monitor your I.T. systems and anticipate problems.

Key Benefits, All Plans:

• Industry best practice for computer management.
• Highest level of productivity.
• Lowest rates.
• Prestwood support agent installed on every computer -- does not interfere with performance.
• Best-of-breed remote control.
• Cloud-based 24/7/365 Monitoring.
• Ongoing maintenance.
• Detailed inventory.
• Ongoing recommendation of hardware upgrades.

Silver Plan Additional Key Benefits:

• $92/hour labor rate (reg. $110)
• Priority scheduling.
• Free hardware upgrade management (report sent every Jan/Jul).

Gold Plan Additional Key Benefits:

• $88/hour labor rate (reg. $110)
• Priority scheduling.
• Free hardware upgrade management (report sent every Jan/Jul).
• Premium monitoring available.
• Free pickup/delivery of any computer (workstation/notebook or server).
• Free warranty work.
• Most included time per month (highest discounts).

		Support Account	Bronze	Silver	Gold
Per Computer Price : (workstations, servers, laptops)		N/A	As low as $24/mo. (Non-profit price as low as $21/mo.)
Free Support Account : ($345 Fee Waived, no $25 per year renewal either.)		--
Prestwood IT Utility Suite :		--	--
	Ongoing Support Account Rates
Onsite Rate :		$110	As low as $88/hr. (Non-profit as low as $75/hr.)
Remote In-Shop Rate :		$99

		Support Account	Bronze	Silver	Gold
	24/7/365 Monitoring
Remote Support Agent :		--
Monitoring and Maintenance : Log monitoring (app, system, and security), asset security, license management, Windows patch management, audits, and Inventory.		--
Antivirus / Anti-adware :		--	--
Asset Management : Detailed inventory report, PDF, sent to you once a year (also available upon request) along with recommended upgrades.		--	--
Premium Maintenance : Hard drive maintenance, DNS maintenance, temp file cleanup, Windows registry cleaning and repair, Windows junk file removal, removal of internet cache, and server time setting.		--	--
Premium Monitoring : USB port blocking, application blocking, hardware add/remove monitoring and/or blocking, storage space monitoring, network bandwidth monitoring, website monitoring, etc.		--	--	--
	Additional Benefits
Priority Scheduling :		--	--
Computer Pickup/Delivery : (Within 15 minutes of office.)		$25	$25	$25	FREE
Hardware Upgrade Management : (Every Jan/Jul we send a report. Make informed decisions!)		Per Hour	Per Hour	FREE	FREE
Warranty Work : (We are available to manage warranty work.)		Per Hour	Per Hour	Per Hour	FREE
Executive Email Report :		--	--	--

Why Prestwood?

Check out our Why Prestwood page for many reasons to consider us. The following are just two snippets from our Why Prestwood page.

Online Ticket System

We have an online ticket system that offers you visibility into the work we're doing for you through your Tickets & Agreements link. The requests you submit are assigned a ticket number and show up on your Tickets & Agreements page.

Our online database serves as a permanent knowledge base for the work we do for you. 
Our online database is part of your institutional memory.

Online Computer Inventory

We also offer an extensive online computer inventory for tracking computers (servers and workstations), printers, and other devices. This online database is maintained by both you and us (we both can view and edit items). This online database helps us support you better.