Managed Care for Families

24/7/365 Monitoring! Weekly maintenance too!

Proactive computer support! Our managed care home plan keeps your home computers fun to use. Choose our Support Account only for a purely reactive approach to your computer needs (you need something, call us). Choose our home managed care below to move to a proactive approach (includes a free Support Account).

Who Qualifies? It's simple, any home user or business without a dedicated server qualifies.

Business user? For our business users with a server, we offer our Business Managed Care Plans.

Made for Home Users!
If you rely on your computer and your data (pictures, music, documents, videos) is important to you, you should be on managed care. With managed care, we install a very sophisticated monitoring software that will notify us when a problem occurs and in many cases, before a problem occurs.

Fast, friendly service.

916-726-5675

We come to you. Free quote!

Serving the Sacramento, CA and Marietta, GA areas.

	No Account	Support Account	Home
Monthly Price :	$0	$0	$25/mo.
Free Support Account : ($345 Fee Waived)	N/A	No	Yes
	Ongoing Support Account Rates
Onsite Per Hour Rate :	$110	$110	$92
Remote Per Hour Rate :	$110	$99	$92
Flat-rate Drop-Off Discount :**	--	10%	20%
Flat-rate Onsite Discount :**	--	--	10%
Computer Pickup/Delivery : (Within 15 minutes of office.)	$25	$25	FREE
		**10% labor discount on flat-rate work for anyone who drops off a computer at our office and opens a support account. Home managed care clients get 20% off as well as 10% off flat-rate onsite labor.

;

	No Account	Support Account	Home
Included Computers : (Workstations and Laptops)	--	--	1
Additional Computers :	--	--	$10/mo.
	Key Benefits
Remote Support Agent :	No	No	Yes
Computer Tune-Up : (virus removal, speedup, maintenance)	$165	$165	FREE*
Prestwood Utility Suite : (Optional.)	No	No	Yes
Hardware Upgrades: (computer must be working)	$60	$60	FREE**
Priority Scheduling :	No	No	Yes
Warranty Work : (We are available to manage warranty work.)	Per Hour	Per Hour	Free***
		* In-shop drop-off only. Limited to one tune-up per quarter per computer covered. Onsite discounted rate is $148.50 (reg. $165). In-shop drop-off only. Limited to one set of upgrades per quarter per computer covered. Computer must be in working order. Does not include replacement of defective parts. Does include RAM upgrades, additional hard drives, etc. Does not include data transfer, nor format & reinstall. * In-shop drop-off only.
	Agent Benefits
Remote Control :	No	No	Yes
24/7/365 Monitoring : (Windows only. Monitors event logs.)	No	No	Yes
Weekly System Maintenance :	No	No	Yes
Asset Inventory Scanning :	No	No	Yes

Why Prestwood?

Check out our Why Prestwood page for many reasons to consider us. The following are just two snippets from our Why Prestwood page.

Online Ticket System

We have an online ticket system that offers you visibility into the work we're doing for you through your My Tickets link. The requests you submit are assigned a ticket number and show up on your My Tickets page.

Our online database serves as a permanent knowledge base for the work we do for you.
Our online database is part of your institutional memory.

Online Computer Inventory

We also offer an extensive online computer inventory for tracking computers (servers and workstations), printers, and other devices. This online database is maintained by both you and us (we both can view and edit items). This online database helps us support you better.

Get Started Now!

Option 1: Conctact Us Form

Option 2: Call!

Mon-Fri 8AM to 5PM PST.

1-916-726-5675

In-shop and In-person Local Services Available
We are located at 8421 Auburn Blvd, STE 256, Citrus Heights, CA and serve the local community with in-shop and in-person services. Very close California cities served include Antelope , Carmichael , Citrus Heights , Elk Grove , Elverta , Fair Oaks , Granite Bay , Loomis , North Highlands , Orangevale , Penryn , Rio Linda , Rocklin , Roseville , and Sacramento .

We also have a satellite office in Marietta, GA with local in-person services. Georgia cities include Acworth, Austell, Chamblee, Dalton, Doraville, Dunwoody, Kennesaw, Lithia Springs, Mableton, Mountain Park, North Atlanta, Powder Springs, Roswell, Sandy Springs, Smyrna, and Woodstock.

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Computer Managed Care for Families and Home Businesses

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