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Computer Managed Care for Families

Keep your computers fun to use with our proactive approach.

When a problem occurs, we can remote into your computer and help. Includes quarterly cleanups and unlimited free in-shop virus removal. Also includes Patch Management, Managed AV, remote cloud backup, and a discounted home rate for when we help you setup a new computer, or mount a TV, etc.

About Unlimited Remote: Includes unlimited remote support to keep your computer going until hardware failure. Business hours only (generally Mon..Fri, 8..5, closed holidays).

Remote Support Agent

With managed care, we install a very sophisticated monitoring software that will notify us when a problem occurs and in many cases, before a problem occurs. Our proactive cloud-based support agent allows us to provide you with quicker response times -- does not interfere with performance. By using the support agent our technicians can remotely troubleshoot your computer problems. No more waiting around for the computer guy to show up! Monitors event logs for problems. Centralized log of events.


Security Options

Agent Monitoring + Patch Management + Managed AV


Security: Powerful combo of Patch Management, Managed AV, and Computer Health Monitoring.

  Standard AV Managed AV Managed Care
Antivirus
Anti-Spyware
Anti-Malware
Centralized
Monthly Status/ Threat Reporting
AV Professionally Configured by Us
Easy to understand profiles including advanced security options such as Anti-malware, Behavioral Analysis, Intrusion Detection System, Active Virus Control, Anti-Phishing, and Network Scanning.
AV Monitored and Managed by Us
Centralized Threat Reporting, Antivirus monitoring, Scheduled Scans, and Signature and Software Updates
Website Content Blocking
Easy to understand profiles including Block Illegal Content, Parents Profile, and Kids-Safe profile.
OS Patch Management
3rd-Party Patch Management
Health Monitoring
CPU (spiked CPU=hacked computer), Memory (spiked memory=virus), Disk (low HD space=no patches), and Patches (missing patches=vulnerable)
Pro Monitoring
Catastrophic events rarely come without warning. Advanced monitoring includes monitoring Windows Update, WAC, UAC, S.M.A.R.T. predictive hard drive failure, etc.
Remote Control
No more waiting for the I.T. guy!
Weekly maintenance
Check disk, defrag, DNS flush, temp file cleanup, etc.
Quarterly Remote Cleanup
(includes checkup+speedup). No need to call us, our scheduler schedules this quarterly. If a virus is found, drop off your computer for a free virus removal.
UNLIMITED Virus Removal
In-shop drop-off check-up, speed-up, clean-up, and virus removal (no limit).
Business-Class Cloud Backup
2GB remote cloud backup included, then $.50/GB.

Get Started Now!
If you're ready to get started, open a Client Account now. However, we understand selecting the right consulting firm is a tough decision that requires discussion prior to selection. We would like you to contact us so that we can participate in your decision. Here at Prestwood we do not engage in strong sales tactics; just honest discussion. Our hope is that through honest discussion you will put some of your development tasks in our hands. Contact us today and allow us to discuss your current and future needs.

Option 1: Online Request Form

To have us contact you via email or phone, take three minutes or so and fill out our automated On-Line Request form.
 

Project Outsourcing Request Form

Option 2: Call Or Email Us Now!

We can discuss the feasibility of your needs and possible solutions. Call Mike Prestwood at the following number:

1-916-726-5675 x205

Or contact Mike via email at:

In-shop and In-person Local Services Available

We are located at 8421 Auburn Blvd, STE 256, Citrus Heights, CA and serve the local community with in-shop and in-person services. Very close California cities served include Antelope , Carmichael , Citrus Heights , Elk Grove , Elverta , Fair Oaks , Granite Bay , Loomis , North Highlands , Orangevale , Penryn , Rio Linda , Rocklin , Roseville , and Sacramento .

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Computer Managed Care for Families
home computer managed care, proactive computer support, remote control support agent, Kaseya, Zenith, agent


Have a server? For our business users with servers, we offer our Business Managed Care Plans.


 
Go ahead!   Use Us! Call: 916-726-5675 


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