Professionally Monitored Cloud Backup
Data protection with eyes on it -- Every Day
Our backup service isn’t just a tool. It’s a professional service. We don’t sell you software or deploy devices and walk away. Our N-Able-based solution includes daily monitoring, automatic alerts, offsite cloud backups, and optional image-level recovery — all reviewed and maintained by our expert team. You get peace of mind, not another system to babysit.
Technician-Monitored, Not User-Monitored
Because "set it and forget it" is not a real backup plan.
Backups aren’t something you configure once and hope they still work when you need them. Many popular solutions — from thumb drives to external hard drives, or even “smart” appliances like Datto — give the illusion of security. But we’ve seen too many cases where onsite devices quietly fail. No alerts. No monitoring. Just silence until disaster strikes. Then comes the gut-punch: “Wait… our backup stopped working a year ago?” That’s not acceptable. At Prestwood, our cloud-first backup is actively monitored by real technicians. If something goes wrong, we know — and we act.
Key Features
🔒 Secure encrypted backups (both file-level and full-image)
☁️ Offsite cloud storage in geo-redundant datacenters
📈 Daily technician checks and alert response
🔁 Restore testing and verification
🛡️ Optional disaster recovery planning and BCDR options
Why It’s Different from Other Solutions:
- Unlike consumer tools (e.g., Carbonite) or appliance-first models like DATTO, our solution is fully managed and tailored to each client.
- We monitor backup jobs and health — you don’t have to.
- We respond to issues proactively and verify successful restores.
Rapid Recovery Support
We’re There When You Need Us Most
Lost a file? Replacing a computer? Our support includes help with everything from single file recovery to full restore.
- Recover deleted or overwritten files.
- Replace your device without losing data.
- We help you get it all back — fast.
One Dashboard, All Devices
Your Backup, Our Central Command
We use the same enterprise-grade tool trusted by businesses to monitor and manage your backup across all your household devices.
- See your backup status in our unified system.
- Manage multiple computers from one place (we do it for you).
- Centralized, secure, and always visible to our team.
