M365 Training – 3 User Experiences
Empower Your Team. Maximize Your Investment. Available exclusively to clients using our Fully Managed MSP Model.
At Prestwood IT, our mission is to help your team work smarter, not harder. Microsoft 365 is more than just email and Office apps — it’s a powerful ecosystem designed for communication, collaboration, security, and institutional knowledge. But only when used correctly.
That’s where our M365 Training Services come in.
Three Microsoft 365 Experiences: Work, Shared, and Personal
Understanding how Teams and OneDrive shape your digital workspace
Microsoft 365 offers different experiences depending on the type of account you use. For businesses, Teams can be the immersive hub that ties email, chat, files, and calendars together — much like Google Workspace or Apple’s iWork + iCloud. For traditional file access, OneDrive paired with Teams works much like the old shared drive model many companies are used to. And for personal accounts, OneDrive and Outlook.com remain the center, offering a simple, data-centric way to manage files, email, and productivity apps.
Bullets:
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Immersive Teams – A true collaboration hub for work and school accounts, integrating chat, meetings, shared calendars, files, and apps. Comparable to Google Workspace or Apple’s iWork + iCloud.
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Traditional Teams – Use Teams alongside OneDrive for Business as a modern replacement for shared drives. Files are central, but still tied to Teams channels and collaboration.
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Personal OneDrive – A personal Microsoft account experience focused on file storage and sync (OneDrive), free Outlook.com email, and Office apps with an M365 Personal or Family subscription.
What We Offer
We deliver end-user Microsoft 365 training that’s personalized, real-world, and tailored to your exact setup. Training is conducted live over Teams and recorded for your future use. It’s not generic Microsoft training — it’s your company’s training.
We cover:
- Microsoft Teams best practices (chat, meetings, file collaboration)
- Copilot & AI productivity across Word, Outlook, and Teams
- Shared calendars, contacts, and email queues
- File organization and syncing with OneDrive and SharePoint
- Boundaries between personal and work accounts
- Time management with To Do, Sticky Notes, and OneNote
- BYOD guidance and device-specific workflows
- We also provide insight into deeper features like:
How meetings generate institutional memory
- How Copilot improves your Corporate IQ
- How your staff can unlock modern productivity through smart use of licensing
Why It's Only Available to Managed Clients
Our Fully Managed MSP Model allows us to create a Microsoft 365 experience that works — from licensing to file structure, from Teams policies to device security. Because we architect the entire environment, we can teach it properly, too.
This model also allows us to:
- Build a consistent Teams and SharePoint structure
- Integrate your workstations, mobile devices, and apps
- Train your team using your actual setup, not generic examples
- Offer continued guidance and updates as Microsoft evolves
Put simply: our training is too personalized, too valuable, and too integrated to offer outside the managed experience.
Why It Matters
Many organizations pay for Microsoft 365 — but never unlock its full potential. Even tech-savvy employees often underuse Teams, misunderstand OneDrive, and struggle with the modern tools Microsoft has built to replace legacy habits.
When your team uses Microsoft 365 well:
- You work faster, from anywhere
- You improve cross-device continuity
- You grow your institutional memory
- You raise your Corporate IQ
That’s what we teach. That’s the value we deliver.
Your Team Deserves More than Licenses
We’re more than a reseller. We’re your strategic partner — helping you get the most out of every Microsoft 365 license. We provide managed and appropriate license along with our expertise, setup, security, and support. Our approach helps your team get the most out of the the best-of-breed Microsoft ecosystem.
Our training is one of the clearest examples of that value. And we deliver it only when we’ve built your system from the ground up — the right way.
Ready to Train Smarter?
If you’re already on our Fully Managed MSP Model, reach out and schedule your next training session. If not, this is one more reason to join us.
Let’s unlock the real power of Microsoft 365 — together.