Managed IT for Families
Peace of Mind for Your Home Computers
We’re your go-to tech team — here to keep your home computers running smoothly.
“Friendly, Ongoing Support
for Your Digital Life”
Managed IT for Families
In today’s world, your household runs on technology — from homework and home offices to gaming, streaming, and staying connected. That’s why we offer Monthly Tech Plans designed specifically for families and home users. Think of it like having your own personal IT department — always on call and watching over your digital life.
Windows Computers
$35/month
(Includes Professional AV and Patch Management)
Mac Desktops
$20/month
(No AV and only patch monitoring)
Windows Computers
We Take Care of Your Windows PCs, So You Don’t Have To
Whether you’re on a Dell, HP, or any other brand, our home Managed IT plan keeps your Windows computers healthy and secure. We combine professional-grade tools — including Bitdefender antivirus and our 24/7 monitoring software — to quietly watch for problems like software crashes, overheating, missing updates, or viruses.
If something goes wrong, we’ll know about it — often before you do — and jump in to help.
Managed IT Windows Agent:
- Remote control (Take Control)
- Managed Antivirus (Centralized Bitdefender)
- Advanced Monitoring/alerting (CPU, disk, event logs)
- Asset inventory
- Patch management (Windows Update & 3rd-party apps)
- Scripting (PowerShell, CMD, etc.)
- Reboot scheduling
Apple Computers
MacOS desktops and laptops.
Active issue notifications include visibility/offline, low disk space, and agent tampering.
Managed IT Mac Agent:
- Remote control (Take Control)
- Monitoring/alerting (CPU, disk, etc.)
- Asset inventory
- Patch visibility, reporting-only
- Scripting (bash/zsh)
Sierra v10.12 or later, but Big sur v11 or later recommended
Managed Antivirus
Why centralized is the best.
Most people install a free antivirus and hope it does the job. And in many cases, it does — but true security is about layers. Some users take it a step further and buy an AV product, hoping it adds another layer of protection. And it does — but unless you take the time to become an expert in that product, you’re not fully protected.
At Prestwood IT, we use centrally managed, professional antivirus software. Our standard solution is Bitdefender, carefully tuned. We’ve implemented five distinct profiles — from our flexible default to High 5, a locked-down setting ideal for maximum kid-friendly protection.
