Price List
Professional IT Services
Regular Rates
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Regular Rate $135/hr
Regular rate for business hours: Mon..Fri, 8AM to 5PM, excluding holidays. 1-hour minimum for remote/in shop, and 2-hour minimum for onsite in core area (see service areas).
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Server Rate $160/hr
Server hourly rate for regular business hours: Mon..Fri, 8AM to 5PM, excluding holidays.
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Weekend & After Hours $160/hr
By appointment only. We are available for appointments outside of our regular business hours.
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Emergency Rate $160/hr
By appointment only. We are available for appointments outside of our regular business hours.
On-Plan Rates
Save on hourly rates and more with a qualifying monthly plan.
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Regular Rate $125/hr
Regular rate for business hours: Mon..Fri, 8AM to 5PM, excluding holidays. 15-min minimum for remote/in shop, and 1-hour minimum for onsite in core area (see service areas).
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Server Rate $140/hr
Server hourly rate for regular business hours: Mon..Fri, 8AM to 5PM, excluding holidays.
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Weekend & After Hours $140/hr
By appointment only. We are available for appointments outside of our regular business hours.
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Emergency Rate $140/hr
By appointment only. We are available for appointments outside of our regular business hours.
Managed IT - Centralizd DEVICE Control
Devices unified and secured: All administered and managed by Prestwood IT
Silver Plan
FLEXIBLE / BEST VALUE
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Windows Desktop $35/mo
Windows 10/11 desktops (workstations and laptops). All models but we specialize in Dell OptiPlex workstations and Latitude laptops.
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Mac Desktop $20/mo
MacOS desktops (workstations and laptops), Sierra v10.12 or later, Big sur v11 or later recommended. Remote control, monitoring, active issues, asset inventory, and patch visibility.
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Windows Server - 1st Server $100/mo
Host or first VM. All brands but we specialize in Dell servers.
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Additional Windows Servers $50/mo
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Linux Box, Pro Agent $9/mo
Add Linux monitoring to Silver or Pro: Monitoring (CPU/Disk/Services/Process), assent inventory, an patch visibility (no remote control, support billed hourly)
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SonicWall Router, Essential $5/mo
Includes online/offline status, bandwidth usage, uptime tracking, and down alerts. We recommend pairing with a yearly SonicWall license for best results.
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SonicWall Router, Pro Monitoring $10/mo
Adds firmware version tracking, firewall and port status, scheduled reboots, and Wi-Fi visibility (SSID, channel, clients — when supported).
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Essential Printer (all brands) $5/mo
Includes online/offline status, uptime tracking, basic availability logs, and offline alerting. Helps your team avoid productivity loss when a shared printer goes down unexpectedly.
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Pro Printer (Canon printers only) $10/mo
Canon imageCLASS only. Adds toner level tracking, paper tray status, common error state alerts (e.g., jams, out of paper), and page count metrics — where supported.
Gold Plan
BEST TECHNOLOGY EXPERIENCE
** Includes unlimited remote helpdesk and support **
This plan is available exclusively under our Full Security Model — Light Security is not supported. It includes unlimited remote support during business hours for Windows and macOS desktops, as well as Windows servers. To ensure consistency and reliability, all covered devices must be enrolled in the plan and protected by a valid manufacturer warranty. A minimum of 10 computers is required, and all new hardware must be purchased through Prestwood IT. We exclusively sell Dell systems, focusing on OptiPlex and Latitude models with 3- to 5-year warranties. For on-premise perimeter protection, a currently licensed SonicWall router enrolled at the Pro Monitoring level is also required. Includes remote coordination of warranty claims (lookup, submission, scheduling). Any onsite work related to hardware replacement is billed hourly or included in our Gold+ Plan.
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Workstation Addon add $15/mo/desktop
Add unlimited remote helpdesk and support to your Silver plan (Windows 11 Pro and MacOS v14 and above desktops required).
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Server Addon add $30/mo/server
Add unlimited remote configuration and support for servers, including on-premise DC and our GPO Cookbook - M365 cloud Intune work not covered.
Gold+ Plan
FIXED BUDGET
** Includes unlimited remote helpdesk, onsite support, and warranty work **
Same requirements as our Gold Plan. This all-inclusive option is designed for organizations that prefer predictable IT costs. It includes unlimited remote helpdesk and onsite support during business hours, warranty labor, and pickup and delivery of computers on plan.
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Workstation Addon add $25/mo/desktop
Add unlimited remote helpdesk and support to your Silver plan (Windows 11 Pro and MacOS v14 and above desktops required).
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Server Addon add $40/mo/server
Add unlimited remote and onsite configuration and support for servers, including on-premise DC, our GPO Cookbook, and M365 cloud Intune work.
Managed M365 - Centralized USER Collaboration
Users connected and empowered: Teams, Email, and Office Apps, administered and guided by Prestwood IT
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F1 - Teams Web & Mobile $7.50/mo
For staff that need Teams but not email. Web and mobile Teams access with basic browser-only apps; no desktop apps, email, or device management.
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Outlook Email (Exchange Online) $12/mo
Staff that only need email still get Business Basic, the only way to get email within M365 (50GB, no Outlook license)
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Shared Mailbox FREE!
For your company email queues. 50GB each of email for info@ support@ sales@, etc. Free with our bundled services.
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Business Basic with Teams $12/mo
Your full-featured collaboration hub. Includes Teams desktop app + web/mobile Office apps (Word, Excel, etc.) on all devices. Unlocks exclusive tools: Record with Teams Calls, Edit videos with Clipchamp + Stream, Project management with Planner, and more -- all integrated in one place.
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Business Standard with Teams $19.50/mo.
Adds full-featured desktop Office apps—downloaded on up to 5 Windows and Mac computers per user. Perfect for offline work and power users who need Word, Excel, Outlook, and more at full strength.
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Business Premium $30/mo.
Adds Intune + P1 security. Get centralized user & device management across 5 devices per user (Windows, Apple, and Android). Best-in-class security + full cross-platform desktop suite.
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Add Teams Premium $16/mo.
The only wat to get meeting protection, live translations, branded lobbies, and all the templates. Get this for at least one member of your team.
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Add M365 Copilot $35/mo.
The only way to unlock true AI across Microsoft 365—including deep learning of your organization. Chat with your data, generate content in Word, Excel, and Outlook, and get AI-powered meeting summaries in Teams. Recommended for at least one decision-maker or content creator.
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Company Cloud File Server FREE!
1 TB of shared space usable within teams and in File Explorer, apps, etc. as drive Office - File Server. Free with our bundled services.
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Custom AI Agent: Power Apps Premium $29/mo.
With this license, we’ll build a dedicated AI agent tailored to your company’s needs. It will be accessible to your staff and can draw from your internal documents, procedures, and standards. Hosted securely within your Microsoft 365 environment, this solution uses your existing authentication and permission structures.
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Custom AI Agent: Custom Data Crafting Billed Hourly
Need help preparing your data? We can assist with one-time or ongoing data integration projects — including crafting structured knowledge, building prompts, and exporting relevant content from databases, document repositories, and CRMs to feed your AI agent with the best available information.
Additional M365 Products
File-Based Backup Service
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File-Based Server Backup $150/moPer month fee is per server. Includes 500 GB of pooled storage space per server, then $.15/GB. All workstations and servers on backup plan pool space.
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File-Based Workstation Backup $25/moPer month fee is per computer. Includes 100 GB of pooled storage space per workstation, then $.15/GB. All computers on backup plan pool space.
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Additional Storage $.15/GBAdditional storage above included pooled per client storage. Our plans include 100GB/workstation and 500GB/server. Additional storage automatically added to plan in 10GB increments as used.
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Add Additional Backup Audit-Verify Tasks Optional but IncludedAdd additional backup audit and verify tasks for added comfort.
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3rd-Party Backup Watch-Audit-Verify starting at $25/moEmail notifications from your backup go to backup@prestwood.com which is monitored during business hours by our staff, and we verify configuration either monthly or quarterly. Remediation billed separately at your hourly rate.
Managed Image-Based Backup Service
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Image-Based Server Backup $150/mo
Back up entire drives and system state. This type of backup is frequently called bare-metal backup because you can restore a computer to different hardware. Includes 500GB of storage, 28 to 90 day retention, and optional archiving for any length.
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Microsoft 365 Backup TBD
Back up all users of your Microsoft 365 account using an admin account just in case you need a version of a file from file history or just in case a user gets deleted from M365. The service includes 1TB per user pooled together per account for practically unlimited backup storage. Retention is 7 years for full compliance with most agencies. The M365 is pure cloud to cloud, Microsoft Cloud to our cloud. With Exchange, we run a backup every 4 hours. With OneDrive and SharePoint, we run a backup every 6 hours. In all 3, we retain all of these versions for 7 years.
Backup Monitoring & Maintenance
Additional and 3rd-Party services. We recommend a minimum of Backup Watch + Backup Audit.
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Backup Watch Ask
Email notifications from your backup sent to backup@prestwood.com and we will contact you for remediation. Remediation billed separately. This ONLY watches emails that are sent from the backup software. It does NOT audit what files it is backed up.
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Backup Audit Ask
After the initial setup, someone needs to maintain settings. Audit the what you backup and how frequently. On a monthly basis, we will verify the backup software is still sending emails to backup@prestwood.com. In addition, once a quarter (Jan, Apr, Jul, and Oct) we will remotely compare the current settings with what we have documented in the established Standard Operating Procedure (SOP). The SOP will contain step-by-step instructions. If there is a difference, we contact you to remediate (billed separately).
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Backup Verify Ask
Verification time billed at reg. hourly rate. We will verify timestamps on backup device and/or restore backed up files to verify the files are good and usable after a disaster. Can be 1 or 2 files just to make sure or more. As part of the established Backup Audit SOP, we can add additional audit and verify steps billed hourly at time of work. This can include verifying file timestamps of specific files, and can even include restoration verification. Recurring schedule and amount of billable time will be documented as part of the Backup Audit and can change as your needs change.
Windows 10/11 In-Shop Flat Rate Services
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Evaluation Triage FREE(SOP7561/KB102280) Our in office free evaluation includes up to 15 minutes of diagnostics by an engineer, or we can come to you billed hourly.
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Reset $225(SOP7561/KB102221)
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Advanced Clean $145(SOP7561/KB102220)
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Advanced Diagnostics $165(SOP7561/KB102280)
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Windows Reset $245(KB102221) Flat rate available IN SHOP ONLY! Billed hourly otherwise.
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Format Reinstall $245(KB102221) IN SHOP ONLY! Bring your computer as close as possible back to a new state ready for you to install applications, setup the internet, email, printers, etc. Can include upgrading to a new OS version. Scope is defined as latest service pack then 1 layer of Win updates, and compatible hardware drivers. Although the client is responsible for product keys, this service does include product key retrieval attempt using our advanced key retrieval tools. Does not include software installs, nor new computer setup (internet, printing, and email), nor data transfer. All available upon request.
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Data Transfer $245(KB102218) IN SHOP ONLY! Options, relocate old HD in new computer, or move the data from one device to another. When moving data, you image the old HD or just move specific data. If moving specific data, list out what you moved for the client so they can sign off that it is all data. Optional image drive first for $25 (KB102276).
Residential
Managed IT for Families
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Managed IT for Families (PC Edition) $35/moMonitoring, Patch Management, Managed AV, more...
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Managed IT for Mac $15/moMac computers only. Allows us to remote into your Mac when needed.
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Add Backup Special → $25/mo100 GB of pooled storage per workstation, then $.15/GB. All computers on backup use pooled space.
Flat-Rate Family Friendly Services
M365 Personal & Family
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M365 Personal N/ACurrently $99/year for 1 user. WE DO NOT SELL THIS. We help you fully set up and optimize your OneDrive, shared calendars, shared grocery list, and desktop apps across Windows and macOS.
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M365 Family N/ACurrently $129/year for 6 users. WE DO NOT SELL THIS. We help configure family.microsoft.com, enable parental controls, share subscriptions, and maximize security for your household.
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Copilot Pro N/ACurrently $20/month, same price as ChatGPT, but integrated into Office apps. WE DO NOT SELL THIS, but we offer setup and training services.
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M365 Family Consulting HourlyWe are available to help you get the most out of M365 Personal & Family, as well as tenant options below.
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M365 Basic $12/mo/userUse Business Basic licenses if you want Family surname-based email, as in first@yourlastname.com, and we can help. Similar to M365 Personal, each user gets 1TB and web apps, but the family also gets 1 TB of family space and professional email and business-level Teams.
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M365 Standard $19.50/mo/userUse Business Standard licenses. Adds Windows and MacOS desktop apps to "basic."
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Domain Registration $20 / yryourlastname.com
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Managed WordPress Hosting $35 / mo.Hosting with URL SSL security (https) and help by us when needed! Post family pictures and more.
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Initial Setup of Website and Email $700You can do-it-yourself or engage our flat fee to kick-start your family website with integrated Microsoft products. Ask about details!
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Help with Microsoft Family Platform HourlyTake advantage of Microsot's do-it-yourself family.microsoft.com platform and get guidance from us when needed.
WordPress Websites
SEO-tuned, secure, and maintained
SEO * Marketing * eCommerce
Managed WordPress Hosting
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Domain Registration $20 / yrAdd domain registration to any monthly agreement for $20/year.
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Managed WP $25 / moWordPress Hosting-Only.
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WP Maintenance $295 / moHosting + Maintenance.
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SEO $395 / moHosting + Maintenance + SEO.
URL Security: SSL / https
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Standard $8 / moIncreases security, SEO, and validates domain ownership. Covers 1 website
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Premium $12 / moExtended Validation, and a Green Lock Address Bar. Highest level of Security, Ideal for eCommerce. Covers 1 website.
Custom Website Design Pricing
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Simple Theme $800A simple, great looking site that uses one of our starter designs.
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Custom Theme $1500A site with a custom layout and design, with professionally picked colors. Our most popular option.
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Fancy Theme $2500A site with everything we offer. Decorative fonts, a color swatch, and printable pages are some of the exclusive features.
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Whatever you want HourlyWe can implement any feature or design you would want on the website, billed hourly. We can handle it all, from ECommerce to Portfolios. Call us for a quote.
Our Managed WordPress Plans
Managed WP
WordPress Hosting-Only
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WP Hosting
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Standard URL Security
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Basic Monitoring
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Basic Maintenance
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WP Super Cache, WP Optimize, Duplicate Page, Resize Image After Upload
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Our core design tools
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PrestoTheme (Astra Pro), Elementor Pro, Ultimate Addons for Elementor, and Elementor Extras.
WP Maintenance
Hosting + Maintenance
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Managed WP Hosting
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Plus:
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Advanced Monitoring
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Monthly Maintenance
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Automated Maintenance
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Our core Maintenance Tools
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UpdraftPlus Pro, iThemes Security, Activity Log, Broken Links Checker, Security Scan
SEO
Hosting + Maintenance + SEO
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Managed WP Hosting
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WP Maintenance
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Plus:
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Monthly SEO Tasks
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Our core SEO Tools
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SEOPress Pro, Schema Pro, Asset Cleanup, Fast Velocity Minify, WP Compress
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PrestoStats Platform
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Our implementation of Matomo-Piwik.
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PrestoSEO Platform
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Our implementation of SEO Panel.
Marketer
Host. + Maint. + SEO + Marketing
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Managed WP Hosting
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WP Maintenance
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SEO
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Plus:
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Convert Pro
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PrestoMarketing Platform
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Our implementation of the Mautic marketing platform combined with Convert Pro.
