Need tech guys?
Computer tech support for government and business including managed care, computer networking, business phone systems, repair, setup, ongoing support, and help-desk. Whether you have 3, 30, or 300 employees, we strive to become a partner in business providing whatever level of support needed. For some businesses, we help out from time to time. For others, we become their I.T. department.
- Regular Rate $110/hr
Non-server hourly rate for regular business hours: Mon..Fri, 8AM to 5PM, excluding holidays.
- Server Rate $125/hr
Server hourly rate for regular business hours: Mon..Fri, 8AM to 5PM, excluding holidays.
- Weekend & After Hours $135/hr
By appointment only. We are available for appointments outside of our regular business hours.
- Emergency Rate $145/hr
By appointment only. We are available for appointments outside of our regular business hours.
- Nonprofit Discount 10% Off
10% off all flat-rate prices and $99/hr ongoing rate. To qualify you must show proof of status.
- Networking Group Discount 10% Off
10% off all flat-rate prices and $99/hr ongoing rate. Discount applies to members of Roseville Chamber, Citrus Heights Chamber, and other networking groups we participate in.
Exchange Server Email
(Exchange! Powerful! Best-of-breed! Most reliable email solution! AV and Spam filtering included with all Exchange plans.)
- Managed Web-Only $4.95/mo
2GB Email Storage, Web-Only interface, no ActiveSync to phone--use web interface on phone. No contact/calendar sharing!
- Managed Exchange $8.95/mo
Unlimited Email Storage, ActiveSync up to 5 devices, plus MAPI, IMAP, POP3, contact/calendar sharing, unlimited resource mailbox, NO Skype for Business.
- Managed Exchange Plus $12.95/mo
Same as Exchange but you can ActiveSync up to 10 devices, and Standard Skype for Business is included. Enterprise Skype for Business is an available upgrade.
File-Based Backup Service
- Managed Workstation Backup $10/mo
Per month fee is per computer. Includes 20 GB backup space per computer on plan, then $.50/GB. All computers on backup plan pool space. Prestwood IT monitors backup emails sent to backup@prestwood.com 1x each business day.
- Managed Server Backup $50/mo
Per month fee is per computer. Includes 100 GB backup space per server on plan, then $.50/GB. All computers on backup plan pool space. Prestwood IT monitors backup emails sent to backup@prestwood.com 1x each business day.
- Backup Watch Included
(Regularly $25/month.) Email notifications from your backup go to backup@prestwood.com which is monitored during business hours by our staff. Remediation billed separately at your hourly rate. (Note: this service does nothing for you if the emails stop going to backup@prestwood.com. Plus it does nothing about ongoing monitoring of settings--the what you backup and how frequently).
- Additional GB of Storage $.50/mo
Automatically added to plan in 10GB increments as used.
- Add Backup Audit $25/mo
The perfect companion to the included Backup Watch.
Managed Image-Based Backup Service
- 1st Server On Plan $250/mo
Includes 1 TB per server. Includes Retention Level 1. Daily recovery points. Last 3 retained. (StorageCraft Cloud+ Plan)
- Backup Watch Included
(Regularly $25/month.) Email notifications from your backup go to backup@prestwood.com which is monitored during business hours by our staff. Remediation billed separately at your hourly rate. (Note: this service does nothing for you if the emails stop going to backup@prestwood.com. Plus it does nothing about ongoing monitoring of settings--the what you backup and how frequently).
- Additional Server $150/mo
Also adds 1TB to pooled storage.
- Add storage above 1 TB $.50/GB per mo.
Additional storage above pooled 1 TB per server on plan.
- Upgrade to Level-2 Retention add $25/mo
5 Daily, 2 Weekly images retained.
- Upgrade to Level-3 Retention add $50/mo
7 Daily, 4 Weekly, 3 Monthly.
- Add Local Mirror add $50/mo
(StorageCraft Cloud+ Mirrored Plan). Onsite Backup HD or Appliance. If needed and you choose appliance, you can run servers from the backup appliance (a Windows computer). HD and appliance sold separately and can be a $900 power-workstation or a duplicate server in your rack. Setup billed hourly as project work.
- Add Run From Cloud add $50/mo
Price is per server (StorageCraft Cloud Premium or Premium Mirrored Plan). If needed, servers can be run from the cloud. Requires a fast internet connection, and a VPN-to-VPN connection. Setup billed hourly as project work. Includes 30 days / year running from cloud, then billed at $20/hour.
- Add Backup Audit add $25/mo
The perfect companion to the included Backup Watch.
- Use Seed Drives $50
Includes up to 4 2TB drives shipped from StorageCraft to us, and back for initial seeding of VM. Populating of HDs at your office billed hourly.
Backup Monitoring & Maintenance
Additional and 3rd-Party services. We recommend a minimum of Backup Watch + Backup Audit.
- Backup Watch $25/mo
Email notifications from your backup sent to backup@prestwood.com and we will contact you for remediation. Remediation billed separately. This ONLY watches emails that are sent from the backup software. It does NOT audit what files it is backed up.
- Backup Audit $25/mo
After the initial setup, someone needs to maintain settings. Audit the what you backup and how frequently. On a monthly basis, we will verify the backup software is still sending emails to backup@prestwood.com. In addition, once a quarter (Jan, Apr, Jul, and Oct) we will remotely compare the current settings with what we have documented in the established Standard Operating Procedure (SOP). The SOP will contain step-by-step instructions. If there is a difference, we contact you to remediate (billed separately).
- Backup Verify $25/mo + Time
$25/mo + verification time billed at reg. hourly rate. We restore backed up files to verify the files are good and usable after a disaster. Can be 1 or 2 files just to make sure or more. As part of the established Backup Audit SOP, we can add additional audit and verify steps billed hourly at time of work. This can include verifying file timestamps of specific files, and can even include restoration verification. Recurring schedule and amount of billable time will be documented as part of the Backup Audit and can change as your needs change.
Go ahead! Get help now!
Free Network Assessment
$345 Value! Security, speed, reliability, & usage. Free to clients and potential clients. Book your appointment today!
Schedule a Tech
We come to you. Free estimate. No obligation. Minimum $110 fee ONLY if you authorize work.
Computer Drop-Off / Pick-Up
Drop off your computer and visit us today. Or schedule a pickup! $25 pick-up and return service. Free on work over $200!
Prestwood IT, Your Local Resource!
In-shop and In-person Local Services Available
We are located at 8421 Auburn Blvd, STE 256, Citrus Heights, CA and serve the local community with in-shop and in-person services.
Directions:
- From highway 80, take the Riverside exit south.
- Turn “right” into our parking lot just past the propane store.
- Or, turn right at the light onto Auburn Oaks Ct.
- We are located upstairs behind the old oak tree.
