Symptom:

Corel VideoStudio 2019 fails to start. The splash screen displays for about a minute, then disappears.

Windows Event Log Application Error:

Faulting application name: vstudio.exe, version: 22.3.0.436, time stamp: 0x5cdcbec4
Faulting module name: ntdll.dll, version: 10.0.18362.267, time stamp: 0xc00f8a30
Exception code: 0xc0000374
Fault offset: 0x00000000000f9269
Faulting process id: 0x3c88
Faulting application start time: 0x01d55ec851fc6f44
Faulting application path: C:\Program Files\Corel\Corel VideoStudio 2019\vstudio.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 928d0129-c90d-425d-abca-912f4e88cf70

 

Possible Solution:

Reset Corel VideoStudio 2019 to defaults by renaming the AppData config folder which is automatically recreated when VideoStudio starts.

For example, I renamed the following “hidden” folder to “22.0 old”, and VideoStudio started just fine and it did recreate the folder. I then deleted the “22.0 old” folder.

C:\Users\Mike\AppData\Roaming\Ulead Systems\Corel VideoStudio Pro (x64)\22.0

 

If you cannot see hidden files and folders, check the Hidden items checkbox (see below):

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