Symptom:

VideoStudio 2019 cannot add .MOV files

Error:

Unable to open file .mov file format mismatch 16803:1:2

Solution:

QuickTime is not installed. Install QuickTime. Here is the link to the QuickTime download:

When you install, I recommend you let the installer associate filetypes with QuickTime.

You may also want to increase the types of files you can work with by installing more codecs. I recommend using the K-Lite Codec Pack.

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